With over 40 years of maritime experience, Melanesian Tourist Service (MTS) stands as a beacon of expertise in facilitating unforgettable experiences for travellers exploring Papua New Guinea. As a nationwide ship agent service specialist, MTS orchestrates seamless tours, transportation, and cultural activities tailored specifically for cruise ships venturing into Papua New Guinea's diverse landscapes. From arranging traditional dances and cultural performances to organising visits to local villages for immersive interactions with communities, MTS ensures an authentic and unforgettable cultural experience. Furthermore, MTS meticulously handles transportation logistics, including airport transfers and guided tours to iconic destinations, guaranteeing a hassle-free exploration of the region's wildlife and cultural heritage. With comprehensive support services ranging from port clearance to crew welfare coordination, MTS is committed to providing cruise passengers with a memorable and enriching journey through Papua New Guinea's enchanting waters.

Port of Madang

Madang operates on a local time 10 hours ahead of GMT, boasting a consistent humid and tropical climate. The region experiences a generally wet season from November to March and a dry season from April to September, maintaining an average daily temperature of 27ºC along with medium to high humidity levels.

Madang Harbor offers secure and deep harbor facilities suitable for cruise ships and private yachts. It provides easy accessibility to the airport, road network, and is a gateway to both the Highlands and Sepik. The Madang wharf is positioned just 500 meters from both the Madang Resort and Kalibobo Village, ensuring proximity and seamless accessibility for travellers. The harbour can accommodate vessels with a maximum draft of 11 meters, facilitating easy and safe entry.

With a commitment to excellence, Melanesian Tourist Services (MTS) stands ready to provide exceptional ship agent services nationwide, ensuring a memorable and enriching experience for cruise passengers visiting Papua New Guinea.

Madang Pilotage services overview

• Pilotage services are accessible daily from 0600 to 1800.

• The boarding station is located at LAT: 05º 13.26'S ; LONG: 145º 50.06'E. (2.2 nautical miles from the dock)

• The entire piloting manoeuvre is conducted within an estimated duration of 30 minutes.

• The harbour's approach allows vessels with a maximum draft of 11 meters, ensuring no separate docking pilot is required for the manoeuvre.

• The call sign for pilotage services is "Madang Pilot."

• Communication is facilitated on VHF Channels 16 & 12

• Vessels are requested to report essential details including Estimated Time of Arrival (ETA), Draft, Air Draft, and Boarding Arrangement during the communication process.

Our Services

In terms of port services, our communication infrastructure includes mobile telephone services. For port control, Madang Port Control can be contacted on VHF Channel 16 & 12, and MTS Agency Radio on VHF Channel 82, ensuring smooth communication between vessels and authorities. Contact can be made daily from 0600 to 1800. In Papua New Guinea, a tugboat attendance is compulsory for vessels over 25m, and a tug (2000HP) can be organised through MTS.

Visitors should be aware of the strict customs regulations, with any undeclared drugs or weapons leading to severe penalties, including vessel seizure and crew arrest. As a cautionary note, foreign vessels must provide a minimum 24 hours notice before entering PNG waters or a port.

Rates

All rates and tariffs can be obtained by contacting info@mtspng.com.

Operating Hours & Contact

The Melanesian Tourist Services office is located in Madang Resort, Coastwatchers Avenue Madang. We can be reached by (+675) 4222 766 or (+675) 7999 1665 during our office hours from

• Monday to Friday: 0800 - 1630

• Saturday: 0800 - 1130

• Sunday: CLOSED

If you have any questions or need further information, please don't hesitate to reach out to us. Our team is here to assist you. You can contact us via phone, email, or by visiting our office in person. Alternatively, contact us via the button below we'll get back to you as soon as possible.